Accessibility Statement
Last Updated: January 2025
Our Commitment to Accessibility
TBAI Automation is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.
We believe that technology should enhance human capability, not create barriers. This principle guides our work in developing automation solutions that serve people at every stage of life.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Current Status
- Website: Conformance Level AA (in progress)
- Products: Varies by product (see Product-Specific Accessibility below)
- Training Platform: Conformance Level AA (in progress)
Accessibility Features
Our website includes the following accessibility features:
Navigation and Structure
- Clear and consistent navigation menus
- Descriptive page titles and headings
- Logical content structure and reading order
- Skip navigation links
- Breadcrumb trails where applicable
Visual Design
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Text resizing without loss of content or functionality (up to 200%)
- Readable fonts and appropriate text spacing
- No reliance on color alone to convey information
- Clear focus indicators for keyboard navigation
Multimedia
- Alternative text for images
- Captions and transcripts for video content
- Audio descriptions where applicable
- Controls for media playback
Forms and Interaction
- Clear form labels and instructions
- Error identification and suggestions
- Keyboard-accessible interactive elements
- Sufficient time to complete actions
- Ability to pause, stop, or hide moving content
Technical Features
- Semantic HTML markup
- ARIA (Accessible Rich Internet Applications) labels where needed
- Keyboard navigation support (Tab, Shift+Tab, Enter, Space, Arrow keys)
- Screen reader compatibility
- Responsive design for various devices and screen sizes
Assistive Technologies
Our website is designed to be compatible with:
Screen Readers
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
Browser Extensions
- Screen magnifiers
- Voice recognition software
- Reading assistance tools
- Custom stylesheets
Adaptive Input Devices
- Keyboard-only navigation
- Switch controls
- Eye-tracking devices
- Voice commands
Product-Specific Accessibility
Senior Voice Assistant
Our flagship accessibility product is specifically designed for elderly users:
Features:
- Natural Hebrew voice interaction
- No keyboard or typing required
- Clear audio prompts and confirmations
- Adjustable speech rate and volume
- Large visual elements when screen display is used
- Step-by-step guidance for complex tasks
- Error tolerance and natural language understanding
- Integration with common tasks (email, calendar, web search)
Design Principles:
- Assumes no technical background
- Forgiving of speech variations and accents
- Provides context-appropriate help
- Avoids technical jargon
- Designed with input from elderly users, including the developer's mother
CV Compiler
- Accessible form inputs with clear labels
- Keyboard navigation through all steps
- Screen reader-compatible file upload
- Error messages that are clear and actionable
- Preview of generated CV with proper semantic structure
Job Match AI
- Accessible job listing displays
- Filterable results with keyboard support
- Clear match percentage indicators
- Alternative text for company logos
- Email notifications as an alternative to web interface
GRC Helper
- Accessible chat interface
- Keyboard shortcuts for common actions
- Clear presentation of compliance information
- Exportable results in accessible formats (PDF with proper tags, plain text)
Known Limitations
We are continually working to improve accessibility. Current known limitations include:
Website
- Some dynamically generated content may have delayed screen reader announcements
- Certain complex visualizations may have limited accessibility features
- Legacy PDF documents may not be fully tagged
Products
- Real-time automation dashboards may have limited screen reader support
- Some third-party integrations may not fully meet accessibility standards
- Advanced features may require visual interaction
We are actively working to address these limitations. If you encounter specific accessibility barriers, please contact us.
Third-Party Content and Services
Our website and products integrate with third-party services. While we strive to partner with accessible platforms, we cannot guarantee the accessibility of external content or services. Third-party accessibility is governed by their respective policies.
External Platforms
- Payment processors
- Social media embeds
- Video hosting platforms
- Job boards and data sources
- AI/ML service providers
If you encounter accessibility issues with third-party content, please let us know so we can work with our partners to address them.
Feedback and Contact
We welcome feedback on the accessibility of our website and products. If you encounter accessibility barriers, please let us know:
Contact Methods
For contact please use the contact form.
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Information to Include
To help us address your concern effectively, please provide:
- Description of the accessibility issue
- The page or product where you encountered the issue
- The assistive technology you were using (if applicable)
- Browser and operating system information
- Screenshots or recordings (if possible)
Response Time
We aim to respond to accessibility feedback within 2-3 business days. We will work with you to find a solution or provide an accessible alternative.
Ongoing Improvements
Accessibility is an ongoing effort. Our improvement process includes:
Regular Audits
- Quarterly accessibility reviews of website and products
- User testing with people with disabilities
- Automated accessibility testing tools
- Manual testing with assistive technologies
Training and Awareness
- Regular accessibility training for our development team
- Accessibility guidelines integrated into our design process
- Awareness of diverse user needs in product planning
Updates and Maintenance
- Continuous monitoring of accessibility standards
- Regular updates to conform to new guidelines
- Prompt fixes for reported accessibility issues
- Inclusion of accessibility in all new feature development
Accessibility Standards and References
Our accessibility efforts are guided by:
International Standards
- WCAG 2.1: Web Content Accessibility Guidelines, Level AA
- ATAG 2.0: Authoring Tool Accessibility Guidelines
- ARIA: Accessible Rich Internet Applications specifications
Regional Laws and Standards
- Israeli Equal Rights for Persons with Disabilities Law, 5758-1998
- Israeli Standard 5568: Accessibility requirements for websites
- Section 508 (US): Rehabilitation Act accessibility standards
- European Accessibility Act
- AODA (Ontario): Accessibility for Ontarians with Disabilities Act
Best Practices
- Inclusive design principles
- Universal design methodology
- User-centered accessibility approach
Alternative Formats
If you require content in an alternative format:
Available Formats
- Large print
- Plain text
- Audio recording
- Braille (upon request)
- Simplified language versions
Request Process
Contact us with your format needs, and we will work to provide the content in your preferred accessible format within a reasonable timeframe.
Accessibility in Our Mission
Accessibility is not just about compliance—it's core to our mission. Our development of the Senior Voice Assistant reflects our belief that automation should serve people at every stage of life, regardless of technical ability or physical capabilities.
We view accessibility as:
- A Right: Everyone deserves access to digital services
- Good Design: Accessible design benefits all users
- Innovation Opportunity: Accessibility challenges drive creative solutions
- Social Responsibility: Technology companies must serve diverse communities
Testing and Evaluation
Our accessibility testing process includes:
Automated Testing
- Lighthouse accessibility audits
- WAVE (Web Accessibility Evaluation Tool)
- axe DevTools
- Pa11y automated testing
Manual Testing
- Keyboard-only navigation testing
- Screen reader testing (NVDA, JAWS, VoiceOver)
- Color contrast verification
- Focus order and management
- Form validation and error handling
User Testing
- Testing with users who rely on assistive technologies
- Feedback from elderly users (especially for Senior Voice Assistant)
- Diverse user group input on products and services
Technical Specifications
Browser Compatibility
Our website is tested and compatible with:
- Chrome (latest 2 versions)
- Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Edge (latest 2 versions)
Mobile Compatibility
- iOS (latest 2 major versions)
- Android (latest 2 major versions)
- Responsive design for various screen sizes
Assistive Technology Compatibility
Tested with:
- NVDA 2023.1+ on Windows with Firefox and Chrome
- JAWS 2023+ on Windows with Chrome
- VoiceOver on macOS 13+ with Safari
- VoiceOver on iOS 16+ with Safari
- TalkBack on Android 12+ with Chrome
Language Support
Primary Languages
- Hebrew: Full website and product support (including RTL layout)
- English: Full website and product support
Senior Voice Assistant
- Hebrew voice recognition with Israeli accent support
- Context-aware language understanding
- Support for common Hebrew speech patterns
Certification and Compliance
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Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:
Internal Process
1. Contact our contact form
2. Provide detailed information about your concern
3. We will investigate and respond within 10 business days
4. If needed, we will work with you on a remediation plan
External Recourse
If you believe we are not meeting accessibility obligations under applicable law, you may contact:
- Israel: Commission for Equal Rights of Persons with Disabilities
- Other jurisdictions: Relevant accessibility authority in your location
Additional Resources
For more information about web accessibility:
- [W3C Web Accessibility Initiative (WAI)](https://www.w3.org/WAI/)
- [WebAIM (Web Accessibility In Mind)](https://webaim.org/)
- [Access Israel](https://www.aisrael.org/) (Israeli accessibility organization)
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TBAI Automation
Automation that serves real needs - built, productized, and taught.
*We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.*